Privacy Policy

Last updated: 16 July 2026

Introduction

GameOn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the GameOn sports-match and running-group platform, including its website, progressive web app, and iPhone app. If you do not agree with this policy, please do not use GameOn.

Information We Collect

Personal Information

  • Name: Display name and profile name
  • Email Address: For account creation and verification
  • Phone Number: For verification and match coordination
  • Profile Picture: Avatar image (uploaded or generated)
  • Profile Information: Bio and favourite sports

Application Data

  • Match and Group Participation: Matches and running groups you create, join, leave, or manage
  • Player Ratings: Ratings you give and receive
  • MVP Votes: Votes for Most Valuable Player
  • Messages: Chat messages within matches
  • Match Preferences: Venues, cities, sports, filters, and match alerts
  • Purchase History: Premium status, product and transaction identifiers, purchase date, and restoration status
  • Social Connections: Friends list and blocked users
  • Notification Preferences: Your notification settings
  • Reliability Score: Calculated based on your activity
  • Safety and Support: Player reports, report details, support requests, and support replies

Technical Data

  • Device Information: Device type, platform, app installation identifier, and push-notification token
  • Activity Data: Feature interactions needed to operate matches, friendships, alerts, ratings, and notifications
  • Network Information: IP address and request metadata used for authentication, security, fraud prevention, and service operation

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide, maintain, and improve our services
  • Process and manage match creation and participation
  • Authenticate users and verify contact information
  • Enable communication between players via chat
  • Calculate and display reliability scores and ratings
  • Process and verify the €4.99 one-time GameOn Premium purchase and restore eligible purchases
  • Send notifications about matches, friend requests, and updates
  • Manage friend connections and blocking features
  • Match alerts and personalized recommendations
  • Respond to user inquiries and support requests
  • Comply with legal obligations and protect our rights
  • Prevent fraud and ensure platform safety
  • Maintain push-notification delivery and device registrations

Third-Party Services

We use the following third-party services:

Firebase (Google)

We use Firebase Authentication, Realtime Database, Cloud Functions, and Cloud Messaging to authenticate users, store app data, run secure server operations, and deliver push notifications. Firebase processes account identifiers, app data, device tokens, IP addresses, and service request information as described in Google's Privacy Policy.

Apple

On iPhone, Apple provides Sign in with Apple and processes GameOn Premium purchases through the App Store. We receive authentication details supplied by Apple and signed transaction information used to verify and restore purchases. We do not receive or store your payment-card details. See Apple's Privacy Policy.

Google Sign-In

If you choose Google Sign-In, Google provides the account identifier, name, email address, and profile image that you authorize for authentication. See Google's Privacy Policy.

Stripe

For eligible purchases made on the website or progressive web app, Stripe processes payment and transaction information. GameOn receives identifiers and payment status needed to grant Premium, but does not store full payment-card details. See Stripe's Privacy Policy.

Data Sharing and Tracking

We share information only with service providers that operate GameOn, process authentication or purchases, deliver notifications, or help us meet legal and safety obligations. We do not sell personal information, use it for third-party advertising, share it with data brokers, or track users across apps and websites owned by other companies for advertising purposes.

Data Retention and Account Deletion

We retain account and application data while your account is active and as reasonably necessary to provide GameOn, resolve disputes, prevent fraud, enforce our terms, and meet legal obligations. You can delete your account from the profile settings. Deletion removes the account and associated user data from active systems, subject to limited retention of purchase, security, legal, or backup records where required.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes using Firebase's secure infrastructure with encrypted data transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data
  • Withdrawal: Withdraw consent where processing is based on consent
  • Blocking: Block other users and manage your social connections
  • Notifications: Control which notifications you receive

To exercise these rights, please contact us using the information below or use the in-app settings.

Children's Privacy

Our application is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Through the in-app support feature

https://gameon-online.com